Professional Home Care Services
Tailored domiciliary care that supports your independence and wellbeing, delivered by trained care professionals in the comfort of your own home.
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What is home care? Home care, also called domiciliary care, is professional support delivered in your own home by trained care professionals. It includes personal care, medication support, meal preparation, companionship, and light housekeeping, all tailored to your individual needs and routines.
Home care, sometimes called domiciliary care, means receiving professional support in the place you know best: your own home. Rather than moving into a residential care facility, a trained care professional visits you at home to provide the help you need, whether that's assistance getting dressed in the morning, preparing a nutritious meal, or simply having someone to talk to over a cup of tea. At Support Solutions, we believe that home is where people feel safest, most comfortable, and most themselves.
Our home care services are built entirely around you. Before care begins, a dedicated care manager visits your home to understand your daily routines, your preferences, and the areas where you'd like support. Together, we create a personalised care plan that reflects exactly what you need, no more, no less. Whether you need a short visit once a day or multiple visits throughout the week, we match the level of support to your individual situation and adjust it as your needs change.
Every visit from a Support Solutions care professional is designed to promote independence, dignity, and quality of life. Our carers are carefully recruited, DBS-checked, and trained to the highest standards, including specialist modules in moving and handling, medication management, and safeguarding. We also prioritise continuity: you'll see the same small team of familiar faces, so you can build genuine trust and rapport with the people supporting you.
What's Included in Our Home Care
Who Is Home Care For?
Home care is ideal for older adults who want to maintain their independence while receiving support with daily tasks. It's also suitable for people recovering from surgery or illness, those living with a physical disability, or anyone who needs a little extra help to stay safe and comfortable at home. Many families choose home care as a flexible alternative to residential care, allowing their loved one to remain in familiar surroundings with the people, possessions, and routines that matter most to them.
Why Choose Support Solutions for Home Care?
Truly Personalised
Every care plan is built from scratch around your needs, preferences, and daily routines, not from a template.
Consistent Care Team
You will be supported by a small, dedicated team of care professionals so you always see familiar, trusted faces.
Fully Regulated
All Support Solutions offices are registered with and inspected by the Care Quality Commission (CQC).
Flexible Scheduling
From a single weekly visit to multiple daily calls, we adapt your care plan as your needs change, with no long-term contracts.
How to Get Started with Home Care
Getting started with home care is straightforward. Contact us by phone or through our online enquiry form, and we will arrange a free, no-obligation consultation at your home. During the visit, a care manager will discuss your needs, answer your questions, and explain how we can help. If you choose to proceed, we create your care plan and introduce you to your care team before the first visit.
Get in Touch
Call us or complete our enquiry form and we'll discuss your care needs.
Free Consultation
A care manager visits to understand requirements and build a personalised plan.
Care Begins
Your matched care team starts delivering support, with regular reviews.
Frequently Asked Questions About Home Care
- How long is a typical home care visit?
- Visit lengths are flexible, typically ranging from 30 minutes to several hours. We recommend a minimum of one hour per visit to ensure your carer has enough time to provide unhurried, quality care. The length and frequency of visits are tailored to your care plan.
- What does a home care professional do during a visit?
- Your carer will follow your personalised care plan, which may include personal care, medication reminders, meal preparation, light housekeeping, companionship, or accompanying you on outings. Every visit is focused on your specific needs and preferences.
- How much does home care cost?
- The cost of home care depends on the number and length of visits, the type of care required, and your location. We provide a detailed, transparent quote after your free care consultation. Many clients are eligible for local authority funding and we can help you explore your options.
- Can I choose my care professional?
- We carefully match carers to clients based on personality, interests, and care needs. You will meet your care team before care begins, and if for any reason the match is not right, we will find an alternative. Your comfort and trust are our priority.
- Is Support Solutions regulated by the CQC?
- Yes. Every Support Solutions office is registered with and inspected by the Care Quality Commission (CQC). You can view our inspection reports on the CQC website. We are committed to meeting and exceeding regulatory standards.
- How quickly can home care start?
- In many cases, we can begin care within 48 hours of your consultation. For non-urgent situations, we typically start within one to two weeks, allowing time to recruit the right care team and create a thorough care plan.