How much does home care cost in York?

Home care costs in York depend on the type of care, visit frequency, and duration. Visiting care typically starts from around £20–£25 per hour, while live-in care is priced on a weekly basis. After a free home assessment, we provide a transparent, detailed quote with no hidden fees. Many clients qualify for funding through City of York Council.

Does Support Solutions York provide live-in care?

Yes. Our York branch offers full-time live-in care where a dedicated carer lives in your home and provides round-the-clock support. This is a popular alternative to residential care for individuals or couples who want to remain in familiar surroundings with one-to-one attention.

What areas in York do you cover?

We cover York city centre and surrounding areas including Bishopthorpe, Haxby, Strensall, Acomb, Fulford, Copmanthorpe, Huntington, Clifton, Dringhouses, Rawcliffe, Wigginton, and Poppleton. If your area is not listed, please call us — we may still be able to help.

Is Support Solutions York CQC regulated?

Yes. Our York office at 99 Walmgate is registered with and inspected by the Care Quality Commission (CQC) and has been rated "Good" across all categories. CQC regulation means our recruitment, training, care planning, and safeguarding are independently audited.

How do I arrange home care in York?

Call our York office on 01904 236 376 or complete the enquiry form on this page. A care coordinator will arrange a free home visit to assess your needs, after which we create a personalised care plan and introduce your care team before the first visit.

Can I get council funding for home care in York?

Potentially, yes. City of York Council provides means-tested funding for eligible adults. We can guide you through the social care assessment process and, where appropriate, help you apply for a direct payment or a council-arranged care package to cover some or all of the cost.

Home care in York

Our York office is based at 99 Walmgate, York, YO1 9UA. We provide CQC-regulated home care across York and surrounding areas including Bishopthorpe, Haxby, Strensall, Acomb, Fulford, Copmanthorpe, Skelton and Rawcliffe, covering postcodes YO1, YO10, YO24, YO26, YO30 and YO31. Call us on 01904 236 376.

Call 01904 236 376

Request a Free Care Assessment

We'll call you back within 2 hours. No obligation.

CQC Rating: Good Est. 2014 99 Walmgate, York 17+ areas covered

Professional Home Care in York, Tailored to You

York is a city where community and heritage run deep. From the medieval streets around the Minster to the quiet residential neighbourhoods of Acomb, Haxby, and Bishopthorpe, it is a place people are proud to call home. That is exactly why so many families choose home care in York as an alternative to residential care: staying in your own home, surrounded by the people and places you know, makes all the difference.

Support Solutions was founded in York in 2014 by Catherine McClure with a simple belief: that everyone deserves to live independently and with dignity, no matter their age or health condition. Our York office at 99 Walmgate is where it all started, and it remains our headquarters today. As a CQC home care provider in York rated "Good" across all categories, we deliver visiting care, live-in care, dementia care, and specialist support to families right across the city and surrounding villages.

What sets us apart is our commitment to consistency. Our 2-week rota system means your loved one sees the same small team of carers, building genuine relationships based on trust and familiarity. Every member of our care team is recruited locally, DBS checked, and trained well beyond the Care Certificate standard. Learn more about our York team.

Areas We Cover in York

We provide home care across York city centre and the wider York area. Our carers visit clients in all of the following neighbourhoods and communities:

York City CentreBishopthorpeHaxbyStrensallAcombFulfordCopmanthorpeSkeltonRawcliffeHuntingtonNew EarswickPoppletonDringhousesWoodthorpeHeslingtonTang Hall

Our coverage spans the YO1, YO10, YO24, YO26, YO30, YO31, and YO32 postcodes across the city and surrounding villages. We also serve Clifton, Heworth, Holgate, Osbaldwick, Elvington, Naburn, Wigginton, Stockton-on-the-Forest, Dunnington and other communities within a reasonable distance of our York office. Our York service is regulated and inspected by the Care Quality Commission (CQC) and is rated Good. York is our founding branch, operating since 2014. If you are unsure whether we cover your area, please call us on 01904 236 376 and we will be happy to confirm.

Our Care Services in York

We offer a full range of home care services in York, from short daily visits through to 24-hour live-in care. Every package is built around you.

Home Care in York

Our visiting home care service in York provides regular support from 30-minute check-in visits through to multiple daily calls. Whether your loved one needs help with personal care, medication prompts, or meal preparation, our local carers deliver reliable, person-centred support that helps people stay safely in their own homes across York.

Learn More

Live-in Care in York

For those who need around-the-clock support, our live-in care service in York places a dedicated carer in the home 24 hours a day. This is a genuine alternative to residential care, allowing your loved one to remain in familiar surroundings with one-to-one attention from a trusted professional.

Learn More

Dementia Care in York

Our York-based dementia care team is trained in person-centred approaches that maintain dignity, reduce anxiety, and support daily routines. We work closely with families and local memory services to create care plans that adapt as needs change.

Learn More

Respite Care in York

Respite care gives family carers in York a well-earned break, knowing their loved one is in safe, professional hands. We offer planned short-term cover or emergency respite when you need it most.

Learn More

Companionship Care in York

Loneliness affects thousands of older people in York. Our companionship visits provide meaningful social interaction, from a cup of tea and a chat to accompanied trips into the city centre or local parks.

Learn More

Complex Care in York

We support individuals with complex health needs including PEG feeding, stoma care, and catheter management. Our clinical team ensures carers in York receive enhanced training and ongoing supervision for every complex care package.

Learn More

Palliative Care in York

End of life care at home allows your loved one to spend their final days in comfort, surrounded by family. Our York palliative care team works alongside district nurses and hospice services to deliver compassionate support.

Learn More

Overnight Care in York

Our overnight care service provides waking or sleeping night support for people in York who need assistance during the night. This is ideal for those at risk of falls, managing continence, or who simply feel more secure with someone nearby.

Learn More

Our York Care Team

Our York office is based at 99 Walmgate, York, YO1 9UA, right in the heart of the city. This is where our team coordinates all care services across the York area, and it is the same building where Support Solutions began more than a decade ago.

The York branch is led by Chantelle Allan, our Registered Business Manager, who oversees the quality of care delivery across the region. Working alongside Chantelle is Jordon Carr, our Deputy Care Manager, who handles day-to-day scheduling, carer support, and family communication. Together, they ensure every client receives consistent, high-quality support.

All of our carers are recruited from the local York community. We believe that local people provide the best care because they understand the area, the culture, and the community. Every carer is DBS checked, fully trained, and supported through ongoing supervision and professional development. Our 2-week rota system ensures clients see the same small group of carers, which builds trust and means your loved one is supported by people who genuinely know them.

Support Solutions care professional with a client in York

Why Choose Support Solutions in York

Founded in York

This is our original office, not a franchise outpost. Support Solutions started here in 2014 and York remains our headquarters. We know this city inside out.

CQC Regulated and Rated "Good"

We are inspected and regulated by the Care Quality Commission, rated "Good" across all five key areas: safe, effective, caring, responsive, and well-led.

UKHCA Member

We are a proud member of the United Kingdom Homecare Association, demonstrating our commitment to best practice in domiciliary care in York and beyond.

Person-Centred Approach

Every care plan is built around the individual, not a tick-box template. We take a strength-based approach that focuses on what people can do, not just what they need help with.

Flexible Care Packages

From 30-minute check-in visits to round-the-clock live-in care in York, we tailor our services to fit your life. Care packages can be adjusted as needs change.

Trained Beyond Standards

All carers are DBS checked and trained well beyond the Care Certificate. We invest in ongoing professional development, specialist training in dementia and complex care, and regular supervision.

What York Families Say About Us

"When Mum was discharged from York Hospital, we were worried about how she would cope at home. Support Solutions had a care plan in place within 48 hours and the team in Acomb has been outstanding. She looks forward to her carer arriving each morning."

David T. Son of a client in Acomb, York

"We tried two other care agencies before finding Support Solutions. The difference is night and day. Our carer knows Dad by name, knows his routines, and genuinely cares about his wellbeing. The consistency of the rota system means Dad always sees familiar faces."

Helen M. Daughter of a client in Bishopthorpe

"My husband has vascular dementia and I was exhausted trying to manage everything alone. The respite care from Support Solutions in York gave me time to recover while knowing he was safe and happy at home. I cannot recommend them highly enough."

Janet R. Wife and carer, Haxby

"After Dad had a fall at home in Fulford, the hospital suggested live-in care. Support Solutions matched us with a wonderful carer who has become part of the family. Dad is thriving at home instead of going into a care home."

Mark S. Son of a client in Fulford, York

How to Arrange Care at Home in York

Getting started with home care in York is straightforward. Our process is designed to be simple, transparent, and free of pressure.

Contact Us

Call us on 01904 236 376, email york@supportsolutions.care, or fill in the enquiry form on this page. Our team will have an initial conversation to understand your situation and answer any questions.

Free Care Assessment

A member of our York team will visit you at home for a free, no-obligation care assessment. We take the time to understand your needs, preferences, daily routine, and what matters most to you.

Personalised Care Plan

Based on the assessment, we create a detailed, person-centred care plan. This covers everything from the type of support required to the times of visits, dietary preferences, and personal goals.

Matched With Your Care Team

We carefully match you with a small, consistent team of carers based on personality, interests, and skills. Our 2-week rota system means you will always know who is coming and when, building real relationships over time.

The initial care assessment is completely free and comes with no obligation. We are here to help you make the right decision for your family.

Part of the York Community

As a York-based organisation, we are deeply embedded in the local community. We work closely with Age UK York to support older adults with advice, activities, and wraparound care services. This partnership helps us identify people who may benefit from additional support and ensures a joined-up approach to wellbeing.

We also collaborate with York Hospital and local NHS teams to facilitate safe hospital discharges. When someone is ready to leave hospital but needs care at home, our team can often have a care package in place within days, helping to free up hospital beds while ensuring the individual returns home safely and with proper support.

Our carers regularly attend local training events and community health forums, and we participate in awareness campaigns around dementia, falls prevention, and social isolation. Supporting our local community is not an add-on for us; it is central to who we are and why we were founded here in York.

Frequently Asked Questions About Home Care in York

How much does home care cost in York?: Home care costs in York depend on the type of care, visit frequency, and duration. Visiting care typically starts from around £20–£25 per hour, while live-in care is priced on a weekly basis. After a free home assessment, we provide a transparent, detailed quote with no hidden fees. Many clients qualify for funding through City of York Council.
Does Support Solutions York provide live-in care?: Yes. Our York branch offers full-time live-in care where a dedicated carer lives in your home and provides round-the-clock support. This is a popular alternative to residential care for individuals or couples who want to remain in familiar surroundings with one-to-one attention.
What areas in York do you cover?: We cover York city centre and surrounding areas including Bishopthorpe, Haxby, Strensall, Acomb, Fulford, Copmanthorpe, Huntington, Clifton, Dringhouses, Rawcliffe, Wigginton, and Poppleton. If your area is not listed, please call us — we may still be able to help.
Is Support Solutions York CQC regulated?: Yes. Our York office at 99 Walmgate is registered with and inspected by the Care Quality Commission (CQC) and has been rated "Good" across all categories. CQC regulation means our recruitment, training, care planning, and safeguarding are independently audited.
How do I arrange home care in York?: Call our York office on 01904 236 376 or complete the enquiry form on this page. A care coordinator will arrange a free home visit to assess your needs, after which we create a personalised care plan and introduce your care team before the first visit.
Can I get council funding for home care in York?: Potentially, yes. City of York Council provides means-tested funding for eligible adults. We can guide you through the social care assessment process and, where appropriate, help you apply for a direct payment or a council-arranged care package to cover some or all of the cost.