Home care in Middlesbrough
Our Middlesbrough office is at Queen Street, Lazenby, TS6 8EB. We cover Middlesbrough, Stockton-on-Tees, Redcar, Guisborough, Yarm, Thornaby, Billingham, Marton and Nunthorpe across postcodes TS1, TS3, TS6 and TS8. Call us on 01642 030 525.
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Reliable Home Care in Middlesbrough and Across Teesside
Middlesbrough sits at the heart of Teesside, a region built on resilience, community, and pride. From the leafy suburbs of Nunthorpe and Marton to the bustling streets of Stockton and the coastal charm of Redcar, the Tees Valley is home to people who value their roots. Home care in Middlesbrough gives older adults and those living with health conditions the chance to remain in the neighbourhoods they know and love, with professional support shaped around their daily lives.
Support Solutions opened its Middlesbrough branch in 2022, led by Managing Director and Registered Manager Sarah Hall. Based at 101 The Greenway, our Teesside team provides visiting care, live-in care, dementia care, and specialist support across the Tees Valley. We are CQC regulated and focused on delivering care that is safe, personal, and genuinely responsive to the people we support.
Navigating care funding can feel complicated. Both Middlesbrough Council and Stockton-on-Tees Borough Council offer adult social care assessments and funding pathways, and our team can walk you through the process, explain what financial support may be available, and help with the paperwork. Learn more about our Middlesbrough team.
Areas We Cover Across Teesside
We deliver home care across Middlesbrough, Stockton-on-Tees, Redcar and Cleveland, and the wider Tees Valley. Our team covers urban centres and surrounding communities alike.
Our coverage spans postcodes TS1 through TS8, plus TS12 and TS14, taking in Middlesbrough town centre, Stockton-on-Tees, Redcar, Guisborough, and the surrounding villages. We also serve Great Ayton, Stokesley, Acklam, Linthorpe, Ormesby, Hemlington, Eston, Normanby, Marske-by-the-Sea, Skelton, Brotton, Hartlepool, and other communities across the Tees Valley. Our Middlesbrough service is CQC-regulated and rated Good. Not sure whether we cover your area? Ring us on 01642 030 525 and we will confirm straight away.
Care Services Available in Middlesbrough
From short daily visits to full-time live-in care in Middlesbrough, we offer a complete range of home care services across Teesside. Every package is designed around you.
Meet the Middlesbrough Team
Our Middlesbrough office is located at Queen Street, Lazenby, Middlesbrough, TS6 8EB. This is where our coordination team plans rotas, manages client relationships, and ensures every visit across Teesside runs to the standard families expect and deserve.
The branch is led by Sarah Hall, Managing Director and Registered Manager, who brings hands-on leadership and deep experience in regulated domiciliary care. Sarah oversees all care delivery across the Middlesbrough catchment and is personally involved in quality assurance, staff development, and family communication.
Our Teesside carers are recruited from within the local community. Hiring locally is central to our approach because it means carers understand the area, can reach clients reliably, and share a genuine connection with the people they support. Every team member is DBS checked, trained beyond Care Certificate requirements, and supported through structured supervision and ongoing professional development in areas such as dementia, palliative care, and complex clinical interventions.
Why Teesside Families Choose Support Solutions
A Growing Teesside Presence
Our Middlesbrough office has been serving the Tees Valley since 2022. We are investing in this region for the long term, with a growing team of experienced local carers.
CQC Regulated Care
Every service we deliver is overseen by the Care Quality Commission, ensuring families across Middlesbrough and Stockton receive safe, effective, and well-led CQC home care.
UKHCA Member
As members of the United Kingdom Homecare Association, we follow recognised best practice for domiciliary care in Middlesbrough and hold ourselves to rigorous professional standards.
Strength-Based Care Planning
We focus on what people can do, not just what they find difficult. Our care plans are built around individual strengths, preferences, and personal aspirations for daily life.
Care That Fits Your Life
Whether you need a single weekly visit or 24-hour live-in care across Teesside, we design flexible packages that adapt to changing circumstances without unnecessary disruption.
Thorough, Ongoing Training
Our carers go through an extended induction programme and receive continuous professional development in specialist areas including dementia, complex care, and end of life support.
What Teesside Families Say
"After Dad was discharged from James Cook Hospital following a stroke, we needed care quickly. Support Solutions had a full package running within five days. His carer helps with physiotherapy exercises, personal care, and getting him back on his feet. The progress has been incredible."
"Mum lives alone in Yarm and was struggling with everyday tasks but did not want to move into a home. Support Solutions visits three times a day and the carers are always cheerful, patient, and respectful. Mum says they brighten her day, and I can see the difference in her confidence."
"We explored several home care providers in Stockton before choosing Support Solutions. The care coordinator took the time to really understand my husband's needs and matched us with a carer who shares his love of cricket. It sounds like a small thing, but it has made a huge difference to his mood."
"My grandmother has advanced dementia and we were terrified about how she would cope at home. The dementia carers from Support Solutions are phenomenal. They are calm, consistent, and so knowledgeable. Grandma is calmer and more settled than she has been in months."
How to Arrange Home Care in Middlesbrough
Getting started with home care in Middlesbrough is straightforward. There is no pressure and no obligation at any point.
Make Contact
Ring our Middlesbrough office on 01642 030 525, email middlesbrough@supportsolutions.care, or fill in the form on this page. We will discuss your situation and explain how we can help.
Free Assessment at Home
A care coordinator will visit for a free, no-obligation assessment. We learn about your health needs, daily routine, preferences, and the outcomes that matter most to you and your family.
Your Personal Care Plan
We write a detailed care plan built around you. It covers visit schedules, the type of support at each call, dietary needs, medication, and your personal goals. Nothing is cookie-cutter.
Meeting Your Care Team
We match you with a small, consistent team of local carers chosen for compatibility and skill. Our structured rota means the same familiar faces visit each day, so relationships develop naturally.
The initial home assessment is completely free. We are here to help your family understand the options and find the right level of support.
Connected to Teesside's Communities
Our relationship with the Teesside community goes beyond delivering care visits. We work closely with James Cook University Hospital to support safe discharges, helping patients transition from hospital to home with a structured care package already in place. This reduces the risk of readmission and allows people to recover in their own surroundings with proper professional support.
We collaborate with both Middlesbrough Council and Stockton-on-Tees Borough Council social care teams. For families unsure about eligibility for funded care, our coordinators can explain the assessment process, outline what financial support might be available, and liaise with council officers to keep things moving.
Middlesbrough and the wider Tees Valley have a strong sense of identity and belonging. Whether it is a stroll through Albert Park, a trip to Stewart Park, or watching the sunset from Saltburn pier, the places that make this region special are the same places our clients want to keep enjoying. Our carers understand that, and they work every day to help people stay connected to the community and the life they value.
Frequently Asked Questions About Home Care in Middlesbrough
- How much does home care cost in Middlesbrough?
- Home care costs in Middlesbrough vary by care type and visit schedule. Hourly rates for visiting care on Teesside typically range from £19–£24. We provide a detailed, transparent quote after a free home assessment. Middlesbrough Council and Stockton-on-Tees Borough Council both offer means-tested funding for eligible adults.
- What areas on Teesside do you cover?
- We cover Middlesbrough town centre and surrounding areas including Stockton-on-Tees, Redcar, Guisborough, Yarm, Thornaby, Billingham, Hartlepool, Ingleby Barwick, Eaglescliffe, Marton, Nunthorpe, Eston, Normanby, Saltburn-by-the-Sea, and Skelton. Call us to confirm coverage for your area.
- Is Support Solutions Middlesbrough CQC regulated?
- Yes. Our Middlesbrough office is CQC registered and rated "Good". This independent rating confirms that our care services meet national standards for safety, caring, effectiveness, responsiveness, and leadership. You can view our inspection report on the CQC website.
- Do you provide complex care on Teesside?
- Yes. Our Middlesbrough team includes carers trained in clinical-level support including PEG feeding, stoma management, catheter care, and ventilator support. Complex care packages are supervised by senior clinical staff and coordinated with NHS community teams at James Cook University Hospital.
- How quickly can home care start in Middlesbrough?
- For urgent needs, such as discharge from James Cook University Hospital, we can often begin care within 48 hours. Planned care packages typically start within one to two weeks, giving us time to complete a thorough assessment and carefully match carers to your requirements.
- Can I get funding for home care through Middlesbrough Council?
- Potentially, yes. Middlesbrough Council provides means-tested adult social care funding. We can help you request a needs assessment from the council and, if eligible, guide you through applying for a direct payment or council-managed care package to fund your home care.
Latest News & Advice
Contact Our Middlesbrough Office
Phone
01642 030 525Address
Queen Street, Lazenby, Middlesbrough, TS6 8EBOffice Hours
Monday to Friday, 8:00am to 6:00pm
Saturday, 9:00am to 1:00pm
Ready to Talk About Care?
Whether you need care now or want to plan ahead, our friendly team is here to help. Get in touch for a free, no-obligation consultation.